If a tenant rings to say the heating has stopped in winter, the best response is to act the same day: get the key details, talk them through a couple…

If you’ve moved into a new home this autumn, spend an hour getting to know the heating before the first cold snap. Find the stopcock and the gas emergency control…

Yes. An unvented hot water cylinder should be checked once a year by an engineer qualified to work on them, and most manufacturers make an annual service a condition of…

If your old boiler is on its last legs, choosing a replacement can feel overwhelming. Combi, system or regular? Gas, oil or LPG? And which Worcester Bosch model? The best…

The first cold evening comes, you turn the heating on and nothing happens. If your boiler is not working after summer, it’s usually something simple: a timer still on summer…

The simplest way to avoid running out of heating oil is to check your tank every couple of weeks from November onwards and reorder when it drops to around a…

You wake up on a frosty morning in Bristol, the radiators are stone cold and the boiler is showing a fault. If you have a condensing boiler and it has…

It's one of the most common questions we hear once the first cold mornings arrive in Bristol and Bath, and everyone seems to have a neighbour who swears by keeping…

Most people know where their thermostat is. Far fewer have ever touched the dial on the boiler itself. That dial sets the flow temperature, which is how hot the water…

You put the heating on for the first proper cold evening of the year, and the lounge is toasty while the back bedroom stays chilly. It happens in homes all…